State | Short message | Long messageTransaction pendingShortMessage | LongMessage |
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31000 |
INPROGRESS | ONHOLD_PARTNER | Transaction Neteller pending | 31001 | REFUSED |
Transaction refused | Requested function not available | 31101 | REFUSED | Transaction refused | One or more of the required variables was not been sent or was not properly received by the NETELLER Direct API. | 31102 | REFUSED | Transaction refused | There is a problem with the length of the net_account or secure_id variables. | 31103 | REFUSED |
Transaction refused | One of the net_account, secure_id, merchant_id, or amount variables are not in numeric format. | 31104 | REFUSEDTransaction refused | Invalid merchant_id or merchant_key. | 31105 | REFUSED | Transaction refused | The specified amount is above or below specified limits. | 31106 | REFUSED | Transaction refused | There is a problem with your merchant account. Contact Optimal Payment's Merchant Support team. | 31107 | REFUSED |
Transaction refused | There is a problem with the net_account or secure_id variables. | 31109 | REFUSED |
Transaction refused | The member's NETELLER account has been temporarily suspended. Please direct them to contact NETELLER Customer Service. | 31110 | REFUSED | Transaction refused | The specified amount is above the member's available balance. | 31113 | REFUSED | Transaction refused | The specified amount is above the member's total NETELLER account balance. | 31114 | REFUSEDTransaction refused | Member account error. Please direct them to call NETELLER Customer Service. | 31115 | REFUSEDTransaction refused | Invalid currency. Your NETELLER Merchant Account does not support this currency. | 31116 | ERROR |
Transaction refused | Unknown error. Transaction failed. | 31117 | REFUSED | Transaction refused | You cannot perform live transfers. | 31118 | ERROR | Transaction refused | Merchant account error. | 31119 | REFUSEDTransaction refused | Unknown error. Transaction processing failed. | 31120 | REFUSED | Transaction refused | Including the test variable with value=1 is not valid. | 31121 | REFUSED | Transaction refused | There is a problem with the length of the amount, merch_account, merch_transid, custom_1, custom_2, or custom_3 variables. | 31123 | REFUSED | Transaction refused | Member has not accepted NETELLER's Terms and Conditions. | 31124 | REFUSED |
Transaction refused | Member is residing in a blocked country/state/region (merchant has chosen to block members from that country). | 31125 | REFUSED |
Transaction refused | There was a problem with the version variable. You may only enter "4.1". | 31126 | REFUSED | Transaction refused | Direct Accept is no longer supported with this API. | 31128 | REFUSED | Transaction refused | Member is residing in a NETELLER-blocked country/state/region. | 31131 | REFUSED | Transaction refused | The specified amount exceeds the member's transaction limit. | 31201 | REFUSED |
Transaction refused | The Merchant ID, Transaction ID, Merchant Key, or Merchant Password were not valid or received correctly. | 31202 | REFUSED |
Transaction refused | The transaction has not yet finished processing. | 31203 | REFUSED | Transaction refused | The transaction has failed. | 31204 | REFUSED | Transaction refused | Transaction cannot be found. The transaction ID has been used for more than one transaction. | 31205 | REFUSEDTransaction refused | The option api secure ip need to be configured in your neteller account | 31500 | REFUSED | Transaction refused | You are not registered to use this API and version combination. | 31600 | REFUSED | Transaction refused | The API is unavailable due to scheduled system maintenance. |
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