| Code | Short Message | Long Message |
| 31000 | Transaction pending | Transaction Neteller pending |
| 31001 | Transaction refused | Requested function not available |
| 31101 | Transaction refused | One or more of the required variables was not been sent or was not properly received by the NETELLER Direct API. |
| 31102 | Transaction refused | There is a problem with the length of the net_account or secure_id variables. |
| 31103 | Transaction refused | One of the net_account, secure_id, merchant_id, or amount variables are not in numeric format. |
| 31104 | Transaction refused | Invalid merchant_id or merchant_key. |
| 31105 | Transaction refused | The specified amount is above or below specified limits. |
| 31106 | Transaction refused | There is a problem with your merchant account. Contact Optimal Payment's Merchant Support team. |
| 31107 | Transaction refused | There is a problem with the net_account or secure_id variables. |
| 31109 | Transaction refused | The member's NETELLER account has been temporarily suspended. Please direct them to contact NETELLER Customer Service. |
| 31110 | Transaction refused | The specified amount is above the member's available balance. |
| 31113 | Transaction refused | The specified amount is above the member's total NETELLER account balance. |
| 31114 | Transaction refused | Member account error. Please direct them to call NETELLER Customer Service. |
| 31115 | Transaction refused | Invalid currency. Your NETELLER Merchant Account does not support this currency. |
| 31116 | Transaction refused | Unknown error. Transaction failed. |
| 31117 | Transaction refused | You cannot perform live transfers. |
| 31118 | Transaction refused | Merchant account error. |
| 31119 | Transaction refused | Unknown error. Transaction processing failed. |
| 31120 | Transaction refused | Including the test variable with value=1 is not valid. |
| 31121 | Transaction refused | There is a problem with the length of the amount, merch_account, merch_transid, custom_1, custom_2, or custom_3 variables. |
| 31123 | Transaction refused | Member has not accepted NETELLER's Terms and Conditions. |
| 31124 | Transaction refused | Member is residing in a blocked country/state/region (merchant has chosen to block members from that country). |
| 31125 | Transaction refused | There was a problem with the version variable. You may only enter "4.1". |
| 31126 | Transaction refused | Direct Accept is no longer supported with this API. |
| 31128 | Transaction refused | Member is residing in a NETELLER-blocked country/state/region. |
| 31131 | Transaction refused | The specified amount exceeds the member's transaction limit. |
| 31201 | Transaction refused | The Merchant ID, Transaction ID, Merchant Key, or Merchant Password were not valid or received correctly. |
| 31202 | Transaction refused | The transaction has not yet finished processing. |
| 31203 | Transaction refused | The transaction has failed. |
| 31204 | Transaction refused | Transaction cannot be found. The transaction ID has been used for more than one transaction. |
| 31205 | Transaction refused | The option api secure ip need to be configured in your neteller account |
| 31500 | Transaction refused | You are not registered to use this API and version combination. |
| 31600 | Transaction refused | The API is unavailable due to scheduled system maintenance. |
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